CENTURY 21 United-Northside-FREE Agent Training

Dear Friends and Prospective Agents,

This week, June 28-29, 2010, following area few of the courses being offered on our Intranet Resource Centerat Century 21United-Northside. Go on-line, enroll and learn how to achieve success through the power of knowledge with FREE professional on-line training.

a. Learning to Learn Online Using WebEx.
b. Your Guide to CLS Online Training.
c. 21Online.com for Agents.

In addition to our massive on-line training platform, Century 21 United-Northside provides hands-on training through CENTURY 21 University, Faulkner University, Professional Development Programs, and Productivity Enhance Programs. To ensure Northside agents are able to maximize their learning opportunities with these resources the Broker/Owner mentors and coaches each member. These programs, with our follow-on accountability system, offers Realtor’s their greatest opportunity for SUCCESS.

Ask yourself. Am I receiving the training, support, mentoring, coaching, and accountability I want and need for success and growth? If the answer is no or you are not sure, call Shelia Knott or Jim Faulkner@ 210-979-6700

Last Week's Feature! Quality Service Surveys!!!

Goal: Monitor Customer Satisfaction

How: Quality Service Survey

Understanding the level of satisfaction of your customers is essential to the growth of your business. A satisfied client is a powerful ally, applauding areas of strength and offering business through referrals. An unsatisfied client’s feedback is just as useful, enabling you to identify opportunities for improvement.

ASK YOURSELF:

Are you providing a Quality Service Survey (QSS) to all of your customers so that you can learn and grow?

By using the QSS program you can:

1. Assure service performance that meets your customers’ needs and expectations.

2. Measure the customer’s perception of the service they received.

3. Generate insights for agent training and performance management.

Agents can request QSS Survey for every closed transction in the CREST EDG System for up to 120 days after the close date.

The Quality Service Survey: The perfect vehicle to show that your office and your agents are dedicated to providing customers with the experience of Century 21: The Gold Standard!

To learn more Click HERE!!!

Back By Popular Demand: AGENT POWER HOUR!

ATTN: CENTURY 21 United Northside Agents

This is the opportunity to attend the AGENT POWER HOUR! Join us for a follow up to the highly successful CENTURY 21 University Special Featured Speaker: Leslie Morgan

As a Nationally Ranked CENTURY 21 Top Producer, Leslie will be speaking on "Motivational Marketing". How to effectively motivate your prospects to Buy Now, Buy More, and Tell their Friends about it too!

Host: Tara Michael

Date: Thursday, July 1, 2010

Time: 11:00 am

To register for this training session go to: Agent Power Hour Registration

Once you are registered, you will receive a confirmation email with instructions for joining the session.

Team Northside: Free Intranet Training!

ATTN TEAM NORTHSIDE!!

Jim Faulkner will be conducting a three (3) hour 21online training class for the newly graduated Professional Development Program, Class 03/10. You too are invited to attend and participate.

Comprehensive 21online training will be conducted on Thursday, July 1, 2010 @ 9:00 AM to 12:00 Noon, in the Northside Training Room. Shelia Knott and Monica Gonzalez will be assisting and lending their own special expertise into social networking venues.
This agent website is loaded with self paced training classes and program, marketing materials, leads management tools, farming and contact management, etc…..

Bring your laptop so you can follow along and surf this enormous agent intranet website while learning of the many opportunities you have with CENTURY 21 resources.

Free TAR Forms Training Given by Jim Faulkner

June 24, 2010

Today, Jim Faulkner conducted a 3 hour training course for the newly graduated agents from the Professional Development Program. The course covered Texas Association of Realtors Forms. Each form/contract was discussed in-depth to give the new agents a greater understanding of the significance and importance these forms/contracts have. Having a solid understanding of these forms is essential in protecting yourself from being sued. This free training was a great opportunity to break down each contract and learn from the best!




Recent Graduates from Faulkner University in TAR Forms Training conducted by Jim Faulkner

New Listing! Large 2 Story/5BR Home in Great Location!

Incredible 2 story home for sale just minutes from Lackland AFB and Sea World! 5 Bedrooms! Click below to view visual tour of this home!







CONTACT Listing Agent: Michael Simmons for more information (210) 833-7552

(Want your Listings Posted to Facebook/Blogger Consistantly? Call C21United-Northside and Join our Team! We offer you Maximum Online Exposure, call 210-979-6700 or 210-204-3219)

New Listing! Gorgeous 2 Story Brick Home in Bulverde Village!

Stunning 2 story red brick home in Bulverde Village! Amazing deal on this lovely-spacious home! View a visual tour of this home below!





CONTACT Listing Agent: Lindsay Mann for more information (210) 218-5490


(Want your Listings Posted to Facebook/Blogger Consistantly? Call C21United-Northside and Join our Team! We offer you Maximum Online Exposure, call 210-979-6700 or 210-204-3219)

New Listing! Large 2 Story Home on Corner Lot!

Amazing 2 story home on corner lot! Prime location just minutes from Sea World! Beautifully landscaped, Click below to view Visual Tour of Home!

CONTACT Listing Agent: Joshua Seidel for more information (210) 990-6720

(Want your Listings Posted to Facebook/Blogger Consistantly? Call C21United-Northside and Join our Team! We offer you Maximum Online Exposure, call 210-979-6700 or 210-204-3219)

New Listing! Gorgeous Single Story Home in Converse, TX!

Lovely single story home just minutes outside San Antonio, TX! Amazing Price! Click below to view Visual Tour of Home!

CONTACT Listing Agent: Nieves Arredondo for more information (210) 330-8808

(Want your Listings Posted to Facebook/Blogger Consistantly? Call C21United-Northside and Join our Team! We offer you Maximum Online Exposure, call 210-979-6700 or 210-204-3219)

Texas Association of Realtors (TAR) Forms Training

ATTN Team Northside!

A Msg from Jim Faulkner:

Texas Association of Realtors (TAR) Forms Training.

I am conducting a three (3) hour forms training class for the newly graduated Professional Development Program, Class 03/10. You are invited to attend and participate.

Forms training will be conducted on Thursday, June 24, 2010 @ 9:00 to 12:00 Noon, in the Northside Training Room. TAR Forms forms related to the listing and sale of real estate may be discussed. Specifically, the following will be covered in-depth:

a. Residential Real Estate Listing Agreement Exclusive Right to Sell. (Will include training on all addenda that may be appended).
b. Information About Brokerage Services.
c. Registration Agreement Between Broker and Owner.
d. Commercial Real Estate Listing Agreement Exclusive Right to Sell.
e. Farm and Ranch Real Estate Listing Agreement Exclusive Right to Sell.
f. Residential Buyer/Tenant Representation Agreement.
g. One to Four Family Residential Contract (Resale). (Will include training on all addenda that may be appended).
h. Seller/Buyer Temporary Residential Leases.

We will read each paragraph of these contracts and listings and have an in-depth discussion of each paragraph. This helps assure a greater understanding of these significant contracts and their applicability to you and your customers. Having a solid fundamental understanding of these forms is essential in protecting yourself from being sued.

Please take the time to read over these forms. Bring your questions to the class.

See you there!

Last Week's Feature - New Century 21 iPhone App!

GOAL: Generate Leads

HOW: C21 Real Estate iPhone App

Today’s savvy consumers want to engage interactively with a brand. They also want information immediately and conveniently, anytime and anywhere. We are meeting the needs of today’s consumer with the launch of the CENTURY 21® Real Estate iPhone app!

It delivers local listings, open houses and community information based on the phone’s internal GPS. Users have direct access to more information through the user-friendly List View, Map View, and Property Detail pages. Buyers can also research different communities to help them during their move by looking up different locations nationwide and view neighborhood information, property values and school ratings.

Here are some more features of the C21 App! You can take photos of various properties with the built-in camera, add personal notes and attach to saved listings and even connect to a local Century 21 Office near you and start a dialogue.

The CENTURY 21 Real Estate app is well positioned to be a "must have" tool for the new homebuyer and seasoned homebuyer alike. That means more leads for agents!

Read more about the iphone app HERE!

CENTURY 21 United-Northside-FREE Agent Training!

June 21, 2010

CENTURY 21 United-Northside-FREE Agent Training!

This week, June 21-25, 2010, following area few of the courses being offered on our Intranet Resource Center at Century 21United-Northside. Go on-line, enroll and learn how to achieve success through the power of knowledge with FREE professional on-line training.

a. FSBOs- Fastest Source of Business Opportunities.
b. Success Planning.
c. Negotiating.
d. The Power of Brand Marketing.
e. Attitude: Persevere and Stay on Track.
f. Handling Expireds.
g. Pricing your Listings to Sell.
h. Social Networking and Developing an Online Business Plan.
i. Success Achieving.
j. Anatomy of a House.
k. PEP Overview for Managers.
l. Blogging


In addition to our massive on-line training platform, Century 21 United-Northside provides hands-on training through CENTURY 21 University, Faulkner University, Professional Development Programs, and Productivity Enhance Programs. To ensure Northside agents are able to maximize their learning opportunities with these resources the Broker/Owner mentors and coaches each member. These programs, with our follow-on accountability system, offers Realtor’s their greatest opportunity for SUCCESS.

Ask yourself. Am I receiving the training, support, mentoring, coaching, and accountability I want and need for success and growth? If the answer is no or you are not sure, call Shelia Knott or Jim Faulkner@ 210-979-6700

New Listing! Incredible Red Brick Single Story Home!

New Listing!

Beautiful Single Story, Red Brick Home just outside NW Loop 1604! Perfect Location Click Below to See Visual Tour!







CONTACT Listing Agent: Mark Castricone for more information
(210) 837-2776



(Want your Listings Posted to Facebook/Blogger Consistantly? Call C21United-Northside and Join our Team! We offer you Maximum Online Exposure, call 210-979-6700 or 210-204-3219)

C21 United Northside kicks off Summer w/ BBQ!

June 16, 2010

Team Northside had an excellent turnout for the “Summer Kick-Off BBQ Luncheon” today. Owner, Jan Faulkner was the grill-master today and did a fabulous job! The BBQ kosher dogs were great. The specialty dishes everyone brought were a hit and really delicious. We had a great time just catching up on family happenings. Even one agent's puppy joined in on the fun and munched on some yummy snacks!

Friends and Family were invited to help bring in summer and meet new faces at the office. It was perfect, sunny day for grilling and coming together and having fun!


Thank you Team Northside for making today's BBQ a hit!


Jan Faulkner: Grillmaster!


Agent Lindsay Mann and DUSTY!


Agents Josh Seidel, Austin Padget and Mark Castricone


Agent Nieves Arredondo ready to Chow Down!



Everyone having a good time eating some yummy BBQ!

New Agents Graduate from Faulkner University!!

June 15, 2010

Today was Graduation Day for the New Agents!!! They completed their training and graduated from Faulkner University - 2010 Northside Professional Development Program!!

C21 United Northside would like to congratulate the following agents: Jason Godines, Byron Pierce, Austin Padget, Nieves Arredondo, Christine Hagendorf and Joshua Seidel! Way to Go!!!!!!!!!!

Broker, Jim Faulkner congratulated each agent and awarded him/her a certificate in appreciation for all their hard work! Then, graduates and fellow managers dined at HuHot Mongolian Grill to celebrate!

We look forward to the success and achievements these agents will bring Team Northside and we are ready to bring aboard new agents as our free training program starts up again!

Jim Faulkner and his Graduates: (Left to Rt) Nieves Arredondo, Austin Padget,
Josh Seidel, Byron Pierce, Christine Hagendorf and Jason Godines




Graduates and Managers celebrate at HuHt Mongolian Grill!

Free Agent Training!!!!

This week, June 14-18, 2010, following are a few of the courses being offered on our Intranet Resource Center at Century 21 United-Northside. Go on-line, enroll and learn how to achieve success through the power of knowledge with FREE professional on-line training.

a. Target Marketing and Specialization.
b. Going Green – Becoming an Eco-Agent.
c. Portraying a Professional Image.
d. FTC-Do Not Call – Selling in a Do Not Call World.
e. Learning to Learn Online Using WebEx.
f. Recruiting Roadmap to Success.
g. Regulatory and Environmental Issues in Real Estate.
h. Staying in Touch Means Repeat Business.
i. How to Build a Slide Show.
j. Blogging.

In addition to our massive on-line training platform, Century 21 United-Northside provides hands-on training through CENTURY 21 University, Faulkner University, Professional Development Programs, and Productivity Enhance Programs. To ensure Northside agents are able to maximize their learning opportunities with these resources the Broker/Owner mentors and coaches each member. These programs, with our follow-on accountability system, offers Realtor’s their greatest opportunity for SUCCESS.

Ask yourself. Am I receiving the training, support, mentoring, coaching, and accountability I want and need for success and growth? If the answer is not or you are not sure, call Shelia Knott or Jim Faulkner @ 210-979-6700.

This Week's Feature! What Happens After A Closing?

Goal: Generate Leads
How: Staying In Touch With Customers

Agents build strong relationships with clients when they successfully help them buy or sell a home. But what happens after the close?

Maintaining customer relationships beyond the close is just as important as providing them with a positive experience during the transaction. Doing so will help them remember your office and agents when referring friends and family and when the time comes for their next move.

The CENTURY 21 Preferred Client Club® (PCC) helps your agents keep in touch with past clients and prospects, building their loyalty through a series of high-quality, personalized communications over a 5-year or 7-year period.

According to a conducted study, PCC members are significantly more likely than non-members to have referred friends, relatives, or colleagues to their CENTURY 21® Office/Agent!

Your agents can enroll their clients in the Preferred Client Club by visiting the "Promoting Yourself" tab on 21Online.com, under the "Build Client Loyalty" section. What other office can provide you with tools to fortify the bonds between clients and agents? Join our winning team and experience all the benefits, like this one, firsthand!

Want to know more about the PCC? Click HERE!

New Listing! Looking for a Lg Red Brick Home? Here it is!

Contact Lindsay Mann for more information: 210-218-5490

(Want your Listings Posted to Facebook/Blogger/Craigslist Consistantly? Call C21United-Northside and Join our Team! We offer you Maximum Online Exposure, call 210-979-6700 or 210-204-3219)

New Listing! Beautiful, Spacious 2 Story Home!

Contact Ruby Martinez for more Information: 210-589-2852

(Want your Listings Posted to Facebook/Blogger Consistantly? Call C21United-Northside and Join our Team! We offer you Maximum Online Exposure, call 210-979-6700 or 210-204-3219)

Century 21 International Conventional 2011: Las Vegas!

Events Story

Convention 2011 Update

......................................................................................................................................................................
Plan now to attend the CENTURY 21® International Convention 2011 in the energetic fast-paced setting of the strip in Las Vegas, Nevada. It's the premier event that you'll want to incorporate in your plans now to turbo-charge your business with: access to superior tools, knowledge, and people that can help you grow a successful office and career! The Convention offers you a great chance to surround yourself with other Professional Champastpions and learn from them. All System members are strongly encouraged to attend from March 21-24 in Las Vegas, Nevada at the Mirage.

When: March 21-24, 2011

Where: Mirage in Las Vegas

During these 4 days, you'll have the opportunity to participate in some fabulous learning sessions. These sessions will be led by professional instructors and members of the CENTURY 21 Leadership team. You'll have the chance to network with System members from all over the world, and see first-hand the latest tools and technological advancements at our Expo Center. This year is going to be like no other! We'll be celebrating our 40th anniversary and implementing some changes you won't want to miss out on.

Please continue to look in your Broker communication for registration, pricing and important details. For now – save the date!

C21 United Northside: The Place to Be!

Logos For Century 21 United-Northside and Century 21 United Northside Commercial

CENTURY 21 United-Northside-FREE Agent Training

June 7, 2010

This week, June 7-11, 2010, a few courses are being offered on our Intranet Resource Center at Century 21 United-Northside. Go on-line, enroll and learn how to achieve success through the power of knowledge with FREE professional on-line training.

a. Working with Buyers.
b. Managing and Responding to Internet Leads.
c. Target Marketing and Specialization.
d. Impress your Customers with Exceptional Service.
e. Listing Strategies for Today’s Market.
f. Handling Expireds.
g. Social Networking and Developing an Online Business Plan.
h. 21st Century Prospecting Techniques.
i. Search Engine Optimization Solutions for Real Estate Professionals.
j. Success Achieving.
k. Turning Around Situations Gone Sour.
l. eCampaigns
m. Marketing Yourself as a Real Estate Expert.

In addition to our massive on-line training platform, Century 21 United-Northside provides hands-on training through CENTURY 21 University, Faulkner University, Professional Development Programs, and Productivity Enhance Programs.

To ensure Northside agents are able to maximize their learning opportunities with these resources the Broker/Owner mentors and coaches each member. These programs, with our follow-on accountability system, offers Realtor’s their greatest opportunity for SUCCESS.

Ask yourself. Am I receiving the training, support, mentoring, coaching, and accountability I want and need for success and growth? If the answer is no or you are not sure, call Shelia Knott or Jim Faulkner @ 210-979-6700

Last Week's Feature - 1st Quarter Marketing Report!

In 2010, CENTURY 21® Marketing efforts continue to focus on helping you grow your business. Our online media investments continue to yield very strong lead results nationally, and our new national campaign, “Connect 2 the 1” is off to an exciting start.

C21's 3 MARKETING OBJECTIVES:

1. INCREASE BRAND PREFERENCE: Increase favorable perception with current and prospective customers and agents.

2. GENERATE CONSUMER LEADS: Capture the maximum number of leads by identifying, targeting, and attracting viable prospects.

3. DELIVER PRODUCTIVITY TOOLS: Provide best-in-class tools to help system members convert brand preference and leads into closed sides.

C21 launched the "Connect 2 the 1 Campaign in 2010 with integrated media such as online video, print advertisement on cover of "USA TODAY" and a "Campaign in a Box" tool for agents. Numbers are showing there is an increase in Online Advertising through enhanced listings, like Realtor.com and local websites. If you haven't jumped on this marketing bandwagon, you NEED TO! Please take advantage of what Century 21 has to offer!

C21 is also opening new doors through Social Media Markets. Facebook and Twitter are amongst the top browsed websites there are today! Facebook and Twitter total C21 followers increased 60%! And Century 21 United-Northside's Page now has 44 total follwers!

Century 21 is moving up online! We are everywhere generating more leads for our agents everyday and when you join our team here at United-Northside you won't have to worry about marketing woes anymore!!

Take a look at our Marketing Report to see just how well Century 21 is doing! Click HERE

May 2010 Top Producer and Top Sales Agents!

Congrats to Carlos Perez for being May's Top Producing Agent



Congrats to Denise Shepherd for being May's Top Sales Agent!




Thank you for all your hard work! Way to go!

Back By Popular Demand: AGENT POWER HOUR!

ATTN: CENTURY 21 Agents, is the opportunity to attend the

AGENT POWER HOUR!

Join us for a follow up to the highly successful CENTURY 21 University
Special Featured Speaker: Leslie Morgan

As a Nationally Ranked CENTURY 21 Top Producer, Leslie will be sharing her "Insights on Success". You will learn how to produce more, in less hours, and lead a more balanced life.

Host: Tara Michael
Date: Thursday, June 3, 2010
Time: 11:00 am,

To register for this training session go to:
Agent Power Hour Registration

Then, log on tomorrow for an exciting training session!!

What a Successful Monthly Sales Mtg!!!

June 2, 2010

Today, C21 United-Northside held its monthly sales meeting. Everyone had a great time! Mercedes Homes, Mike Martin, provided an excellent Jason’s Deli luncheon for everyone’s enjoyment. Mike shared information about their latest development out north on Blanco Road.

Legal topics were discussed regarding Terminating Contracts and Earnest Money Disputes. If your just starting your Real Estate career, these topics were exteremely helpful! The CENTURY 21 $8,000.00 List Your Home Sweepstakes and C21 Campaign Center marketing products for the sweepstakes were covered. It's important to remember all the benefits and tools the Century 21 company provides its realtors. Here at Team Northside, we give you the special attention and train you on how to utilize these tools and gain success in your career!

Wells Fargo Mortgage, Jerome Schneider, introduced Jeremy, an additional Wells Fargo Loan Officer, who along with Gonzalo, will be servicing Team Northside on a full-time basis. We are super excited to have another Loan Officer aboard!! Having Wells Fargo here at C21 United-Northside is incredibly beneficial because Wells Fargo reciprocates by referring bank customers who want to buy and sell to Team Northside Realtors. Thank you Wells Fargo for all the tips and help you provide Team Northside!

Officers Pedro Mendez and Janellen Valle, San Antonio Police Department (SAPD), briefed everyone on safety matters. They provided excellent advice on how Realtors can protect themselves and remain safe yet continue to provide excellent service to their customers. Offer Mendez is also a licensed Realtor. He offered firsthand advice that really struck home to our Realtors.

Lots of CENTURY 21 Corporate training is on tap this month. Mark your calendars for the “Agent Power Hour” WEBEX class scheduled for tomorrow, Thursday, May 3, 2010 @ 11:00 AM! Competition is getting keen for the new “Rock Star of the Quarter” award. The winning agent will be awarded a glamorous Night for Two Downtown. There were several agents who are getting close already!!

Broker Jim Faulkner briefed our agents on the "Relocation Business" and how its good to remember that our agents are "Relocation Specialists". He explained how this is the perfect time to be offering relocation assistance and how Outbound Referrals are an excellent source of added revenue for all Northsiders.

Don't miss out on our next Business Meeting, Wednesday, July 7, 2010!

If C21 United Northside sounds like the kind of team you want to be a part of as you kick off your real estate career, Call 210-979-6700 and ask for Sheila Knott.

We would love to have you!




Wells Fargo Loan Officer Jeremy and Mortgage Rep Jerome Schneider with Jim



Jim with Mike Martin from Mercedes Homes



Jim with SAPD Officers Pedro Mendez and Janellen Valle

More Photos are on our Facebook Page. Find the Link at the Top Left of our Blog!