Friday, June 11, 2010

This Week's Feature! What Happens After A Closing?


Goal: Generate Leads
How: Staying In Touch With Customers




Agents build strong relationships with clients when they successfully help them buy or sell a home. But what happens after the close?

Maintaining customer relationships beyond the close is just as important as providing them with a positive experience during the transaction. Doing so will help them remember your office and agents when referring friends and family and when the time comes for their next move.


The CENTURY 21 Preferred Client Club® (PCC) helps your agents keep in touch with past clients and prospects, building their loyalty through a series of high-quality, personalized communications over a 5-year or 7-year period.


According to a conducted study, PCC members are significantly more likely than non-members to have referred friends, relatives, or colleagues to their CENTURY 21® Office/Agent!

Your agents can enroll their clients in the Preferred Client Club by visiting the "Promoting Yourself" tab on 21Online.com, under the "Build Client Loyalty" section. What other office can provide you with tools to fortify the bonds between clients and agents? Join our winning team and experience all the benefits, like this one, firsthand!


Want to know more about the PCC? Click HERE!




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